Free PMI Project Management Professional (PMP) Practice Question

As a project manager, you have established key performance indicators (KPIs) for each team member. During a performance review, you notice that one team member consistently misses their deadlines, resulting in delays in dependent tasks. However, the quality of their work is exceptional. What should you do?

  • Schedule a meeting with the team member to discuss their performance against the established KPIs and work together to develop a performance improvement plan.

  • Ignore the missed deadlines and focus on the team member's strengths, as the quality of their work is more important than meeting deadlines.

  • Immediately escalate the situation to the Human Resources department and request that the team member be placed on a performance improvement plan.

  • Praise the team member for their exceptional work quality and do not mention the missed deadlines to avoid demotivating them.

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PMI Project Management Professional (PMP) / 
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