As a project manager, you observe that one of your team members, who recently joined from a different department, is struggling to use the project management software that the team commonly uses. The team member has not approached you about this challenge, but the quality of their work output has been affected. What is the best course of action to take this as a mentoring opportunity?
Advise them to keep trying to figure out the software on their own as it could be a vital learning curve.
Offer to provide or arrange a personalized training session to help them understand and utilize the project management software effectively.
Wait until they approach you for help before offering assistance.
Suggest they seek help from another team member without intervening.