During a project's design phase, two key team members are at an impasse regarding the implementation strategy. One member favors a more innovative approach, claiming it will result in a superior product, while the other advocates for a traditional method, emphasizing quicker delivery and reduced risk. As the project manager, what is the most suitable initial step to facilitate an effective conflict resolution?
Recommend postponing the decision on implementation strategy until more information is available.
Initiate a meeting where both members can present their arguments, ensuring you actively listen to their concerns and reasoning before proceeding to problem-solving.
Decide in favor of the more innovative approach, as fostering creativity is a good project goal, and inform the other member about this decision.
Assign a third team member to act as an arbiter and decide how to move forward.