Your project team is debating over the implementation of a new feature. The developers have differing opinions on the technical approach while the product owner emphasizes the customer's perspective. To facilitate a resolution and ensure a shared understanding, what should you, as the project manager, do next?
Decide in favor of the majority's opinion to expedite the decision-making process and keep the project moving.
Encourage each team member to present their viewpoints extensively, hoping they will come to an agreement on their own.
Impose a quick decision that aligns with customer expectations, as represented by the product owner, to maintain customer satisfaction.
Break down the feature implementation debate into smaller elements and present data and facts related to each to identify the root cause of the misunderstanding.